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THE PURPOSE
The purpose of our committee is to initiate, develop, promote and instill qualities that internal and external would like to see in each and every member of our staff through the use of the “Nine Quality Traits”.
Why do we need the Service Excellence Program?
The Service Excellence Program will help create and enhance positive relationships between patients, co-workers and departments and those that we encounter within our organization.
How will we recognize?
The Service Excellence Program will serve and care for our employees as we would for our patients and guests. Treat our colleagues as professionals through courtesy, honesty and respect. Encourage other people’s work; praise whenever possible and make new staff members feel welcome.
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